How to Lodge a Complaint for the CM Punjab Dhee Rani Program 2024

Complaint Portal For Punjab Dhee Rani Programme:

The Complaint Portal for the Punjab Dhee Rani Program has been launched to assist individuals who encounter difficulties while submitting their applications. This platform allows users to easily lodge complaints regarding their application process, providing them with peace of mind. The Chief Minister of Punjab is committed to addressing these complaints personally, ensuring that any issues are resolved effectively.

To file a complaint, users need to complete a designated form available at the official portal. This form requires essential details such as the type of complaint and relevant categories, making it straightforward for applicants to communicate their concerns. The step-by-step instructions on how to complete the process are also provided, ensuring clarity and ease of use for all applicants.

A Complaint form https://cmp.punjab.gov.pk/lodge-complain requires some basic information, complaint type, category, and some details as shown in the image below.  

When submitting a complaint through the Punjab Dhee Rani Program’s portal, users are required to provide specific information for a streamlined process. First, applicants must enter their full name as it appears on their CNIC and carefully input their CNIC number. They should select their district based on their residency and provide an active mobile number for communication. The form also includes options for specifying the type of complaint, allowing users to indicate whether they are facing technical issues, problems with the website, or an application rejection without explanation.

1. Full Name: Write your full name, according to CNIC.
2. CNIC: Write CNIC Number Carefully.
3. District: Select the district according to your domicile.
4. Contact Number: Enter Active Mobile number 
5. Complaint Type: Select the complaint type, or you can also advise or suggest anything related to this programme.
6. Category: Select the category if you’re facing an issue with the website, a technical error, or if your application is rejected without assigning any reason.
7. Sub Category: after selecting the main category, this option will provide you a dropdown list to choose further issues such as login issue, application status, etc.
8. Complaint Details: In this box write your complaint with details.
9. Attachments: You can also attach any proof with the complaint such as voice note, photo, video or any file.
10. Submit: verify your filled information and hit the submit button.

Have More Questions? Explore Our FAQs for Comprehensive Guidance on the Complaint Submission Process!