BISP SMS Received But No Payment – What to Do in 2025

Have you received an SMS from 8171 confirming your eligibility for the Benazir Income Support Programme (BISP) but still haven’t received any payment?

You’re not alone. Thousands of deserving families across Pakistan face the same situation. In this complete 2025 guide, we explain the real reasons why your payment might be delayed, how to check your BISP payment status, and what actions you can take whether you live in a city or a remote village.

BISP SMS Guide

🧠 Why You Received a BISP SMS But No Payment

Complete Guide to Resolve Your BISP Payment Issues

📱 Understanding Your BISP SMS

Receiving a message from 8171 usually indicates that your CNIC data matches the BISP records, and you are marked as eligible. However, it does not always mean your payment is ready for collection.

🔍 Possible Reasons for the Delay

🔄 Payment Processing

Payment is still under processing

✋ Biometric Failed

Biometric fingerprint verification failed

📍 District Locked

Your district is temporarily locked

📲 SIM Issues

SIM card is not registered in your name

🔎 Under Review

Your CNIC is still under final review

📤 Number Changed

You changed your phone number, and SMS delivery failed

✅ What You Should Do First

Before going to a BISP office, try these easy steps to confirm your latest status:

Re-Send Your CNIC to 8171

Open the Messages app on your mobile
Type your 13-digit CNIC (without dashes or spaces)
Send it to 8171
Wait for the reply to see your status

✅ Eligible ⏳ Under Review ❌ Not Approved

Check Your BISP Status on the 8171 Portal

Visit the official 8171 BISP web portal
Enter your CNIC number and the captcha code
The system will show your current status

Approved Payment in Process On Hold due to an Error

🔎 Common Issues and Their Solutions

If you’ve received an 8171 SMS but haven’t gotten your BISP payment, here are the most common issues and how to solve them quickly:

Issue	Possible Reasons	What You Should Do
📱 Not Receiving SMS Properly	• You changed your SIM card • Number used during registration is inactive • Phone blocks government messages	Visit nearest BISP Tehsil Office Update mobile number (must be registered under your CNIC) Check phone settings for SMS notifications
✋ Biometric Fingerprint Verification Failed	• Fingerprints don’t match NADRA records • Scanner couldn’t read thumb properly	Visit nearest NADRA center to update biometric fingerprints Then visit BISP office again for re-verification
🔄 CNIC Still Under Verification	• CNIC is under system review • NSER survey data is not yet finalized	Wait for 3 to 10 working days If status remains unchanged, visit nearest BISP Tehsil Office Request a manual check
📍 District Lock or System Block	• District is temporarily frozen for payments • System may have accidentally blocked your CNIC	Visit the BISP Help Center Ask for a data review Request to be added in next payment phase

🏢 When to Visit the BISP Office

If the SMS and portal both confirm eligibility but you haven’t received your payment, it’s time to go to the BISP office.

Bring These Items:

Your original CNIC
Registered SIM used during application
Screenshot of the SMS message from 8171

Say This at the Office:

“I received an SMS from 8171 confirming eligibility, but my BISP payment has not been released yet.”

Ask the officer to check if your CNIC is:

On hold
Blocked
Pending biometric re-verification

🔐 Helpful Tips to Avoid Payment Delays

📱 Same SIM Number
Always use the same SIM number linked to your BISP record

🆔 Update CNIC
Keep your CNIC updated through NADRA

👆 Biometric Updates
Update your biometrics every few years to avoid mismatch errors

🚫 No Agents
Do not pay agents — all BISP services are 100% free

🔍 Regular Checks
Regularly check your payment status via 8171 SMS or online portal

❓ Frequently Asked Questions (FAQs)

💬 Why did I receive a message but no BISP payment?

Receiving an SMS from 8171 means you’re marked as eligible, but your payment may still be under processing, on hold, or delayed due to verification issues.

📱 Can I still get updates if I changed my phone number?

Yes. However, you must visit your nearest BISP office to update your new mobile number, and it must be registered under your CNIC.

🔐 How long does the biometric update take?

A biometric update at NADRA usually takes 3 to 7 working days. Once completed, recheck your BISP eligibility through the 8171 SMS service.

💰 Do I need to pay for re-verification or any BISP help?

Absolutely not. All services offered by the Benazir Income Support Programme are 100% free. Be alert—never pay agents or third-party individuals promising faster payments.

🙋‍♂️ Can someone else collect my BISP payment for me?

No. BISP payments are only disbursed to the registered beneficiary after biometric fingerprint verification. No one else can collect it on your behalf.

🧾 Conclusion: What to Do If You Got a BISP SMS But No Payment

Getting a message from 8171 is a positive first step—it confirms that you’re eligible under the BISP 8171 Program. However, if your payment hasn’t been received, don’t panic.

Here’s a quick action checklist:

Recheck your payment status via 8171 SMS or the online portal
Ensure your CNIC and SIM details are accurate and active
Visit the BISP Tehsil Office if your status remains unclear
Bring all required documents and any SMS proof you received

With patience and proper steps, your Rs. 13,500 BISP payment will be released. Stay updated, follow only official channels, and never fall for fraudulent shortcuts.

BISP SMS Received But No Payment – What to Do in 2025